Privacy Policy

Effective Date: August 1, 2026

Privacy Policy of Rapid Route Dispatch

Rapid Route Dispatch (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information of our website visitors, carriers, owner-operators, and customers.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, request dispatch services, submit forms, or communicate with us.

Information We Collect

When you use our website or services, we may collect the following information:

Personal Information

Full name
Company name
Email address
Phone number
Business address
State and ZIP code
Truck and equipment information
MC number or DOT number
Fleet details
Any information you provide through contact forms or communication

Automatically Collected Information

We may automatically collect certain information when you visit our website, including:

IP address
Browser type
Device information
Website usage data
Cookies and tracking information

How We Use Your Information

We collect and use your information for the following purposes:

Providing truck dispatching services
Connecting carriers with available freight opportunities
Communicating regarding dispatch services and inquiries
Processing service requests
Improving our website and customer experience
Sending important updates related to our services
Maintaining business records
Preventing fraud and unauthorized activity

Carrier Information

If you are a carrier or owner-operator working with Rapid Route Dispatch, we may collect business-related information including:

Company details
Truck type and equipment details
Operating authority information
Availability and preferred lanes
Dispatch requirements

This information is used only to provide dispatch services and improve freight matching.

Sharing of Information

Rapid Route Dispatch does not sell, rent, or trade your personal information.

We may share information only when necessary to provide our services, including with:

Freight brokers and shippers when required for dispatch operations
Technology providers that support our website, communication, or business operations
Legal authorities when required by law

We do not share carrier information for unrelated marketing purposes.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve website functionality and analyze visitor activity.

These technologies may include:

Google Analytics
Google Tag Manager
Website performance tools

You may disable cookies through your browser settings; however, some website features may not function properly.

Contact Forms and Communication

When you submit information through our website forms, we may use your information to respond to your inquiry and provide requested dispatch services.

By providing your phone number, you agree that Rapid Route Dispatch may contact you through phone calls, emails, or text messages regarding your inquiry or services.

Message and data rates may apply depending on your mobile carrier.

You may opt out of text messages at any time by replying:

STOP

For assistance, reply:

HELP

Data Security

We take reasonable administrative and technical measures to protect your personal information from unauthorized access, misuse, disclosure, or alteration.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as necessary to:

Provide requested services
Maintain business records
Comply with legal obligations
Resolve disputes

When information is no longer required, we will securely delete or anonymize it.

Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including:

Requesting access to your information
Requesting correction of inaccurate information
Requesting deletion of your information
Opting out of certain communications

To make a privacy request, contact us using the information below.

Third-Party Services

Our website may use third-party services that have their own privacy policies, including:

Website hosting providers
Analytics providers
Email communication services
Form providers

Rapid Route Dispatch is not responsible for the privacy practices of third-party services.

Children’s Privacy

Our services are intended for businesses and adults. We do not knowingly collect personal information from children under the age required by applicable laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

We encourage visitors to review this policy periodically.

Contact Information

Rapid Route Dispatch

Email: Info@rapidroutedispatch.com

Website: https://rapidroutedispatch.com/

For questions regarding this Privacy Policy, please contact us using the information above.